Pricing
The Basic Incident Review is free.
Review every response at no cost on the web — not one incident, not a trial. Add the broader ResponseStandard platform when your department is ready for it.
Basic Incident Review
$0
Every department. Every response. Web only.
- →Web access
- →Unlimited incident reviews
- →Incident / CAD timing data
- →Manual radio audio upload
- →Audio transcription
- →Unified Incident Timeline
- →SyncPoint Analysis
ResponseStandard Platform
Quoted
The full department platform
- →Mobile / iOS access
- →Incident Task Manager
- →SOP / SOG intelligence
- →Audio Workspace
- →Video integration
- →Photos, narratives and reports
- →After Action Review
- →Advanced analytics
Enterprise & Governance
Quoted
Multi-department and regional programs
- →Integration controls
- →Automation and integrations
- →Governance and retention controls
- →Multi-department rollup
- →Administrative controls
- →Priority support
Request access to get started. The Basic Incident Review is always free, on the web. Need a multi-department or regional arrangement? Talk to us.
Common questions
Nothing. The Basic Incident Review is free on the web, and it is not capped at a number of incidents. Review the working fire, the room-and-contents, the automatic alarm that went sideways — all of it, at no cost. Paid ResponseStandard adds capabilities on top of that, not access to it.
No. There is no trial period, no introductory incident, and no per-incident charge on the Basic Incident Review. It is free permanently, on the web. We charge for the broader ResponseStandard platform — task management, SOP and SOG comparison, the Audio Workspace, video, photos, narratives, after-action review, department analytics, integrations and iOS access.
No. Your department sets its own standard through your SOPs, SOGs, policies and operational expectations. ResponseStandard measures what actually happened and shows you how it compares to the standard you already set. We do not impose a tactical standard on your department.
No. ResponseStandard does not require CAD or RMS integration and does not replace your existing systems. You upload the files you choose; we do the rest. Integrations are paid, for departments that want to stop doing that work by hand — not required to get value from the free Basic Incident Review.
You provide the incident and CAD timing information and upload your radio audio. ResponseStandard transcribes the radio traffic and aligns it to your timestamps, and returns two things: the Unified Incident Timeline and the SyncPoint Analysis. That is the Basic Incident Review — the timeline and SyncPoint are the review, not extras alongside it.
Sign up free on the web, create your department's account and start with your next incident — the Basic Incident Review costs nothing. If you would rather see it first, request a demo and someone who knows the fire service will walk you through it.
Yes, on iOS, and it is part of paid ResponseStandard — the free Basic Incident Review is web only. With the paid platform you can publish an incident to your crews and have officers add narratives and photos from the station or the field.
Review every response. Build a better standard.
Request access to get started. The Basic Incident Review is always free, on the web.

