We’re Here to Help

Your success with FireGround Analytics matters to us.

Not Just a Tool A Partner

FireGround Analytics is designed to make your job easier, not harder. From your first demo to your 100th incident analysis, our support team is here to ensure you always have the help you need.

Need More Help?

Get the guidance and tools you need at every stage from setup to ongoing support to keep your system running strong.

Setup & Onboarding

FAQs, setup guides, and troubleshooting tips.
Self-service resources so your team can find answers quickly.

Contact Support

Direct email or ticket form for technical issues.
Fast response from our team to get you back on track.

Consultant Call (Paid Subscribers)

Monthly QA/QI consultation for deeper insights.
Helps align your department’s performance data with funding and training goals.

Support That Scales With You

Whether you’re a small volunteer company running a handful of incidents or a large metro department analyzing dozens each week, our support model grows with your needs. The goal is always the same — to help you deliver better outcomes for your crews and your community.

Let’s move your team into the future of fireground analytics.